Is a shuttle service available from the airport?
The hotel is able to arrange airport transfers at R280.00 per 1 – 2 persons. This is arranged via Disa Tours our transport provider.
Is breakfast included in the price?
Yes, breakfast is included on the rate
Do you have adjoining rooms?
The hotels only have a set of 4 rooms adjoining, that are used for families with small children
Do you have rooms that have services for those with disabilities?
We only have 1 Wheelchair friendly room at the hotel
How many floors does the hotel have?
We have 12 floors. Ground being the reception area and the Café and 1 st being the restaurant. Our rooms are situated from the 02 nd floor
Are there car parking spaces or a car park?
The hotel offers parking in the building adjacent to the hotel. We do charge a fee per vehicle per day
At what time can I check-in? By what time must I check-out?
Our check in time is from 14:00 and out check out time is until 11:00
When do I need to pay for the accommodation?
This will be stipulated at the time of booking. Promotional rates need a pre-payment at least 24 hours after the booking has been confirmed. If you book on a normal rate, then you can pay on arrival
Can I pay by credit card?
Yes, we do accept all major credit cards and debit cards
Are extra beds and baby cot available in the room?
Unfortunately, our rooms are not big enough to accommodate an extra bed, but we can assist with a baby cot
If I change the dates of my stay, will this influence on the price?
Yes, the rate available at that moment will be applicable
How far are you from the airport?
We are 20 km from the airport
What time is dinner?
Dinner is from 18:30 till 22:00
What time is lunch?
We don’t have lunch times, but we do have Trees Café that is operational the whole day
What time is breakfast?
Breakfast is from 06:30 till 10:00 Weekdays and from 06:30 till 11:00 on Weekends and Public Holidays
What are your best rates?
Use promo code YOLO for best rates
Do you have availability?
Click, Book, Save using YOLO promo code
Can we book directly online?
Yes, you can. Click on availability and use promo code YOLO
Do you allow pets?
We only accept guide dogs
Do you have a spa?
No, we don’t have a Spa
Do you have pool?
No, we don’t have a pool
How do I book garden walk?
You can speak to one of our front office personnel, they will be able to assist you with the booking
Do you offer baby-sitting services?
The hotel does not have its own baby-sitting service, we use an out-source operator that we will be able to refer you to.
Do you have a salon on the property?
No, we don’t have a salon on the property.